Frequently Asked Questions
HOW MUCH DOES A BALLOON RIDE COST?
A balloon ride is $230 per person (includes 6%VT sales tax and includes one admission pass to the festival that is good for all three days.)
WHAT IS THE REFUND POLICY?
If a passenger decides to cancel PRIOR to May 31, 2012, a refund will be made less a $50 administrative fee. If the cancellation is AFTER May 31, 2012 or during the festival, no refund will be made. If the flight is cancelled due to weather conditions and we cannot book you on another flight, your money is refunded or a credit card credit issued.
HOW LONG IS THE BALLOON RIDE?
The actual ride is between 30 – 40 minutes. However, the whole experience will take about 2 hours. You will have a chance to meet your pilot and crew before the flight; you might even be asked to help inflate the balloon. During the flight, your balloon will be followed by its “chase vehicle” that stays in radio contact with your pilot. On landing, you will have the opportunity to participate in the age-old tradition of sharing a bottle of champagne with passengers. You might be asked to help roll up the “envelope” (the actual balloon) and store it in the basket. The chase vehicle then transports you back to the starting point.
HOW MANY PASSENGERS CAN RIDE IN A BALLOON?
It depends on the size of the basket – our balloonists can fly between two and six people at one time. Most rides are determined by total weight.
CAN MY ELDERLY PARENTS/YOUNG CHILDREN FLY?
Parents: If they are in good health, have strong legs and can stand in the basket, they are able to fly.
Children: A child cannot be held and has to be old enough to stand in the basket and see over the basket edge. Children must be accompanied by an adult.
Ultimately, the PILOT makes the decision to accept or decline a passenger.
HOW DO YOU DECIDE WHETHER THE BALLOONS WILL FLY OR NOT?
Our Balloonmeister has the final say. If weather conditions are questionable, he/she will make that decision 15 – 30 minutes prior to the scheduled flight time. Sometimes a flight time is delayed due to weather.
WHAT SHOULD I WEAR FOR MY BALLOON RIDE?
Wear comfortable shoes, such as sneakers, and layer your clothing.